Cloud Infrastructure Leadership
Lead NOC and infrastructure operations with clear SLAs, documentation discipline, escalation paths, and team mentoring.
Expertise
Core areas I bring to managed-service environments: service ownership, cloud operations, secure networking, compliance controls, and automation.
Azure Infrastructure
Administer Azure compute, storage accounts, VNets, Azure Virtual Desktop, migration support, and recovery planning across client environments.
Networking & Security
Manage VLAN segmentation, VPN access, firewall security and NAT rules, conditional access, hybrid identity, and secure Azure connectivity.
PowerShell Automation
Standardize repeatable operational tasks with PowerShell and Azure Automation to reduce manual drift.
Compliance & Purview
Apply Purview, DLP, auditing, and governance controls that support secure client operations.
Microsoft 365 Administration
Administer Microsoft 365 workloads across Intune, Exchange, Teams, SharePoint, Entra ID, and tenant support.
Selected Infrastructure Work
Representative workstreams across MSP environments, from cloud service delivery and NOC support to identity, compliance, and automation.
Hybrid Network & Firewall Operations
Handled Layer 2/3 segmentation, site and user VPN access, Palo Alto security/NAT rule changes, UniFi switching, and packet-path troubleshooting for client environments.
- VLANs
- VPNs
- Security/NAT rules
Multi-Tenant Cloud Operations
Operated Azure subscriptions and Microsoft 365 tenants across infrastructure resources, endpoint management, collaboration workloads, Entra ID, and break/fix escalation.
- Compute/storage
- Intune/Exchange
- Tenant operations
Identity, Compliance & Data Protection
Built and supported Conditional Access baselines, Entra ID and hybrid identity controls, Purview audit configuration, DLP policies, and access governance.
- Purview
- DLP policies
- CA baselines
Automation & Operational Standards
Created PowerShell workflows, Azure Automation runbooks, and operating documentation for recurring infrastructure tasks and change consistency.
- PowerShell
- Runbooks
- Ops docs
Experience
Recent Wizard IT roles covering cloud infrastructure operations, team leadership, Microsoft 365 administration, Azure support, and network escalation.
Aug 2025 - Present
Cloud Infrastructure Manager | Wizard IT
Amman, Jordan | On-site
- Own NOC and infrastructure service quality for MSP client environments.
- Lead the cloud infrastructure team, escalation handling, and operating standards.
- Maintain documentation, internal process discipline, change standards, and SLAs.
- Coordinate design and implementation of Azure, Microsoft 365, and network infrastructure projects.
Aug 2024 - Aug 2025
Cloud Infrastructure Engineer - Team Lead | Wizard IT
Full-time | 1 yr 1 mo
- Led delivery of Azure and Microsoft 365 solutions across MSP client tenants.
- Administered Entra ID, Intune, Exchange, Teams, SharePoint, Azure compute, storage, and networking.
- Implemented Microsoft Purview audit, DLP, and compliance controls.
- Handled VLAN segmentation, VPN access, firewall security/NAT changes, and Conditional Access baselines.
- Automated recurring administration with PowerShell and Azure Automation runbooks.
May 2023 - Aug 2024
Cloud Infrastructure Engineer | Wizard IT
Full-time | 1 yr 4 mos
- Provided L2/L3 cloud and hybrid infrastructure support in an MSP environment.
- Administered Azure resources and Microsoft 365 tenant services for client operations.
- Supported tenant migrations, hybrid identity, and Microsoft Purview compliance work.
- Troubleshot Palo Alto rule flows, UniFi switching, VPN access, Windows Server, and Microsoft 365 incidents.
Licenses & Certifications
Filter credentials by platform area and scan the exam codes behind each Microsoft and Azure certification.
N10-009Mar 2025
CompTIA Network+
Networking fundamentals, troubleshooting, operations, and security.
MS-700Apr 2024
Microsoft 365 Certified: Teams Administrator Associate
Planning, configuring, and managing Microsoft Teams environments.
MS-102Dec 2023
Microsoft 365 Certified: Administrator Expert
Tenant administration, Entra ID, Defender, and Purview workloads.
MD-102Nov 2023
Microsoft 365 Certified: Endpoint Administrator Associate
Endpoint deployment, compliance, identity, and device management.
AZ-140Oct 2023
Microsoft Certified: Azure Virtual Desktop Specialty
Azure Virtual Desktop architecture, deployment, monitoring, and operations.
AZ-305Aug 2023
Microsoft Certified: Azure Solutions Architect Expert
Designing identity, governance, data, business continuity, and infrastructure solutions.
AZ-700Aug 2023
Microsoft Certified: Azure Network Engineer Associate
Azure networking, hybrid connectivity, routing, private access, and network security.
AZ-104Jul 2023
Microsoft Certified: Azure Administrator Associate
Azure identity, governance, storage, compute, and virtual networking administration.
AZ-900Jun 2023
Microsoft Certified: Azure Fundamentals
Azure cloud concepts, services, architecture, security, and governance.
MS-900May 2023
Microsoft 365 Certified: Fundamentals
Microsoft 365 services, cloud concepts, compliance, security, and licensing basics.
NSE 1Jan 2023
Fortinet Network Security Expert Level 1: Certified Associate
Network security foundations and Fortinet security awareness.
200-301Nov 2021
Cisco Certified Network Associate Routing and Switching (CCNA)
Routing, switching, IP services, security fundamentals, and network access.
Let's build reliable and scalable infrastructure together.
Open to collaboration, infrastructure projects, managed-service work, and new opportunities.